I received this as a Christmas present and was the second time using it
I was excited after trying to remove the hook only to notice part of the guide split off and fell in the river
I'm really sorry to hear about your experience with the Ketchum Release, that is very uncommon. All Ketchum Release tools have a lifetime warranty and we will get you a replacement immediately.
I have released hundreds of fish over several years without ever touching them. Not touching a fish means not squeezing its organs or accidentally rubbing off any of its protective mucous/slime, i.e., making a real difference in fish mortality. The Ketchum Release is my gift to the trout!
5 stars here. I've been using it for a long time and have not been disappointed. I wish the handle was a little longer but that's minor.